LINVA INTERIORS
Privacy Policy
1. Who we are
Linva Interiors is the organisation responsible for the personal data collected through this website for the purposes described below. Our contact details are: 33 G.C.R.C Ghat Road, Shibpur, Howrah 711102, West Bengal; support@linvainteriors.in; +91 8961698488.
2. Information we collect
Depending on what you use on the website, we may collect:
- Name and phone number
- Location or locality
- Property type and project requirements
- Information and preferences submitted through the Design Discovery Quiz
- Information submitted through the Interior Budget Calculator
- Consent responses and submission timestamps
- Basic technical information needed for website operation, security and troubleshooting
Our public forms are not designed to intentionally request sensitive personal data.
3. How we use your information
We use submitted information to:
- Respond to your enquiry or Free Home Visit request
- Discuss project requirements, design preferences and budget
- Prepare or explain indicative estimates
- Follow up on enquiries and manage leads in our internal CRM
- Operate, secure and improve the website
- Comply with applicable legal, regulatory and record-keeping requirements
We do not sell your personal information.
4. Consent and your choices
Our lead-generation forms use an unchecked consent checkbox where consent is requested. You must actively select it before submitting the relevant form. The website also provides separate controls for optional analytics. Choosing “Only necessary” does not prevent you from using the website or submitting an enquiry.
You can withdraw consent for processing that relies on consent by contacting support@linvainteriors.in. Withdrawal does not invalidate processing that was lawful before withdrawal and does not require deletion where retention is required or otherwise permitted by law.
5. Service providers and where information is sent
To operate our lead system, the website currently uses the following services:
- Supabase: submitted leads are stored in our website CRM database so Linva Interiors can manage and follow up on enquiries.
- FormSubmit: if the website CRM service is temporarily unavailable, the Budget Calculator may securely send the submitted enquiry details to our business email as a fallback so the enquiry is not unnecessarily lost.
- FormSubmit: the main Free Home Visit form uses FormSubmit to transmit the submitted enquiry to our business email. FormSubmit is an external service and its own terms and privacy practices apply to that processing.
- Google Analytics: when optional analytics consent is enabled, Google Analytics may receive website usage information to help us understand site performance and visitor interactions.
- Google Ads measurement: if Google Ads conversion tracking is configured, Google measurement technology may process information about qualifying website conversions and advertising interactions. The site is designed so conversion events are sent only after the relevant lead action has succeeded.
We do not use these providers to sell your personal information. Third-party services may process information on their own systems and under their own applicable privacy terms.
6. WhatsApp and other external links
The website provides links to WhatsApp and social or other external services. If you choose to use an external service, the information you share there is governed by that service's privacy practices. Linva Interiors does not control those external services.
7. Cookies, analytics and conversion measurement
The website uses essential browser storage where needed for site functionality, such as remembering your analytics-consent choice. Optional Google Analytics measurement is not loaded for analytics purposes until you allow optional analytics through the website controls. Google Ads conversion measurement, when configured, uses the Google tag and is intended to measure completed lead actions rather than to collect information for unrelated purposes.
You can change your analytics preference using the privacy controls provided on this website. Blocking optional analytics may reduce the measurement information available to us but does not prevent normal site use.
8. Data retention
We retain enquiry and lead information for as long as reasonably necessary to respond to enquiries, manage active or recent projects, maintain appropriate business records, prevent misuse, resolve disputes and comply with applicable law. When information is no longer required and there is no lawful reason to retain it, we will take reasonable steps to delete or anonymise it.
9. Security
We use reasonable technical and organisational measures appropriate to the information we process. No internet transmission or storage system can be guaranteed to be completely secure, so you should avoid submitting information that is not necessary for your enquiry.
10. Your rights and requests
Subject to the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, their applicable commencement dates and other applicable law, you may have rights concerning your personal data, including access to information about processing, correction or updating, erasure where applicable, withdrawal of consent and grievance redressal.
To make a privacy request or grievance, contact support@linvainteriors.in. We may need to verify your identity and may request information reasonably necessary to process the request.
11. Children's data
This website is intended for general audiences and is not directed at children. We do not knowingly solicit personal data from children through our lead forms. If you believe a child has submitted personal data, contact us so we can review the matter.
12. Changes to this policy
We may update this policy when our services, website, data practices or applicable legal requirements change. The latest version will always be published on this page with a revised “Last updated” date.
13. Contact and grievance redressal
- Linva Interiors
- Address: 33 G.C.R.C Ghat Road, Shibpur, Howrah 711102, West Bengal
- Email: support@linvainteriors.in
- Phone: +91 8961698488
14. Legal framework
This policy is intended to support transparent handling of personal data in India and is informed by the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. The Rules were notified by the Ministry of Electronics and Information Technology on 13 November 2025 and include a phased commencement timeline, so specific obligations apply according to the provisions in force at the relevant time.
See the official MeitY publication of the Digital Personal Data Protection Rules, 2025.